I'm pretty sure not many people come here to write good reviews - that's human nature. And I'm sure this... read moreI'm pretty sure not many people come here to write good reviews - that's human nature. And I'm sure this is a very busy service - so some stuff can be expected to go wrong.

This is my second time using the "bring your own kit - at home test" service using a zoom call. The first time went off without a hitch. The second time no one started the zoom call, so I went to the website and started a chat. This is probably the best way to contact them! Had someone help me get another test scheduled, 1.5 hours after the original, so still not too bad. They stayed on the chat window until I had connected and completed the test.

Test results for the antigen are completed online and an email confirmation is sent within an hour. Overall - yes was a bit stressful but given the excellent online chat help on their website - I will use them again if I need testing. read less

Booked an appointment for 8:15 am for a family of 5. We were out of the building within an hour.... read moreBooked an appointment for 8:15 am for a family of 5. We were out of the building within an hour. Yes there was line even tho we had an appointment, yes we had to wait with others but they delivered as promised and that is all my family cared about. We all got the PCR test. Results came back within 3 hours. They didn’t take ANY insurance you will have to pay out of pocket. We went to the one on 1st Ave. I would recommend this place to get your test. I was very suspicious reading the reviews but it actually worked. Good Luck. read less

All our registrations did not go through so we had a longer time on our phone to complete everything! Melanie... read moreAll our registrations did not go through so we had a longer time on our phone to complete everything! Melanie was so patient and assisted a lot to get the general info done! Once she had the codes all went very quickly. I highly recommend this process again and although she said it might take an hour we had our results (3) quite quickly! Making apt was truly at ur convenience and very reasonable. read less

I did NOT get tested in person so cannot speak to that experience. However, I used the telehealth option... read moreI did NOT get tested in person so cannot speak to that experience. However, I used the telehealth option for a COVID test last month. The process was easy, you provide your own test kit, and inexpensive (now $18.99.) I've already made an appointment prior to my next trip. read less

There seems to be a big difference in satisfaction between in-person testing and telehealth. To be clear, I booked... read moreThere seems to be a big difference in satisfaction between in-person testing and telehealth. To be clear, I booked a telehealth COVID test. It was inexpensive, easy, and the times available were extremely convenient (basically 24/7.) I will use them before my next trip and have recommended to others. read less

My wife and I had our COVID tests here and it could not have been better. We had an appointment,... read moreMy wife and I had our COVID tests here and it could not have been better. We had an appointment, followed the signs at the test location, and were taken care of by a very courteous and helpful technician. Everything was communicated clearly and we received our results by email and text message about 30 minutes after leaving the testing site. I don’t know what happened with the other negative reviews but we will definitely come back here if needed. Keep up the good work OnPoint. read less

I did there virtual appointment online. It happened within an hour and they were professional and I got my appointment... read moreI did there virtual appointment online. It happened within an hour and they were professional and I got my appointment done and test completed with results in my email all in less than 15 mins. I will definitely recommend them! read less

Great Experience! They knew we were coming and met us at the door. Very helpful and friendly.

Dave was extremely helpful in getting me tested. Very professional and courteous. A++++

Everything went as planned and promised. Received my COVID test in just a little over an hour. The location is... read moreEverything went as planned and promised. Received my COVID test in just a little over an hour. The location is a former Subway and looks very run down. But I have no complaints. read less

I made a reservation for my brother and niece who are going back to Korea, and I was worried because... read moreI made a reservation for my brother and niece who are going back to Korea, and I was worried because there were a lot of bad introductions when I read the reviews before going, but I was surprised. Working staff Ms. I met Malisa and she was so kind to guide me and get me checked out. She was able to take the flight as a result of the email in 45 minutes with great accuracy. It was a day to be thankful for everything. Thanks again Ms. Malisa you save our times. We love You~~❤️👍 read less

Very easy process and results within 30min via email.

I had a rapid LAMP (similar to PCR) test done here. It took less than 5 minutes for them... read moreI had a rapid LAMP (similar to PCR) test done here. It took less than 5 minutes for them to check me in and swab my nose. The results came 3 hours later to my email - in the Spam folder! I suspect that some of the people who say they didn't get results may have lost them in their email spam folders. Hopefully this helps someone else out, if you're waiting for your results to come by email, don't forget to check your spam folder. read less

Hi I had a good experience getting tested at this site the staff was very friendly and knowledgeable made
me feel... read moreHi I had a good experience getting tested at this site the staff was very friendly and knowledgeable made
me feel at ease about testing because has had bad experiences before and i felt very good after the test.also I would recommend this site to other consumers. read less

Every time I travel I follow up with On Point testing. I'm always careful but Covid is highly contagious... read moreEvery time I travel I follow up with On Point testing. I'm always careful but Covid is highly contagious and you're not totally safe, even with the vaccine and boosters. Recently, my husband brought Covid into our home. I took three home tests over a three day period and the results were all negative. After the third negative, I scheduled an appointment with On Point. After 5 hours the test came back positive. It was the best $129 I've ever spent. Stay safe, wear a mask and don't trust the home tests! read less

I did the test because I had to have to for international travel. It was very quick and easy. The... read moreI did the test because I had to have to for international travel. It was very quick and easy. The test was done in my car I didn’t even have to come out. The lady that did my test was super nice, I was very stressed and scared since it was my first time getting COVID test but she was super nice and calmed me down. She did really good job, it did not hurt and it was quick. I don’t remember her name but she was one of the sweetest people I’ve ever met. I will definitely come back if I need another test for traveling or anything. I got the rapid PCR 5 hour results test and I had my results an hour after the test, so it was really nice surprise how quick it came back. My appointment was at 5PM so I expected to get the result next day. Overall very positive experience read less

Had an appointment for 12:00PM on Sunday May 22nd for Rapid PCR Test for travel. Arrived over 2 hours early... read moreHad an appointment for 12:00PM on Sunday May 22nd for Rapid PCR Test for travel. Arrived over 2 hours early just to avoid traffic, find the place, and make sure I was at the correct location. They asked for my receipt to show which test I needed, then brought me in right away. Brought me a clip board to write down my personal information, a minute later a polite guy came and told me he would be preforming the test which is going up my nose higher than it is comfortable for most people, and asked if I had and problems and if I would like for him to proceed. I told him no issues and that he could proceed. After he did both nostrils he said that I was done, he said when I should expect the results, and if I didn't receive them by then to call. So I was in and out in less than 5 minutes, even though I arrived over 2 hours early. Then got the results back in about an hour. Definitely would go there again on a weekend if I needed to be tested again. read less

Came in for a PCR test. Worked with Lydia. She was very professional and kind. Truly an amazing person to... read moreCame in for a PCR test. Worked with Lydia. She was very professional and kind. Truly an amazing person to work with. She was also gentle. Barely even felt the swab. I highly recommend if you need a quick and efficient PCR test done. read less

I'm satisfied above and beyond!!! Was very happy I'm the first this morning to have an appointment by 8am I... read moreI'm satisfied above and beyond!!! Was very happy I'm the first this morning to have an appointment by 8am I got my result an hour or an hour and half after the swab way more than I expected, it was said 5hrs or less of waiting but got it very early! No words else more I can say. Thanks much guys! read less

It a small testing facility that look like a small auto service building, we got lucky there was no wait.... read moreIt a small testing facility that look like a small auto service building, we got lucky there was no wait. The swab test was quick and smooth transaction. We got our result in 30 mins instead of 1 hr. read less